Administrators need to follow submissions, maintain partner information and keep shared content useful while the customer-facing app remains simple.
← MIRS — Referral & Partner Platform overview
Mobile Development · Web Development · Internal Systems / Insurance Rewards
MIRS — Referral Operations & Administration
An operational workspace for referral follow-up, partner support, training and community content.
What we built and why.
An operational workspace for referral follow-up, partner support, training and community content.
The Laravel administration implementation brings referral search and status actions together with user notes, content review and training management.
Follow referrals through their status
Referral listing supports search and status filtering. Individual referral actions include status changes and notification paths, connecting an operator’s follow-up with the partner experience. Referral import is also present in the administration implementation.
Maintain partner context
User administration and notes provide context for the team working with referrals. Support requests and feedback have administration paths rather than being left only in the mobile interface.
Manage shared content
Community approval and training-video management support the resources visible to partners. These responsibilities form a distinct administration story, even though they belong to the same MIRS engagement and backend.
More from this engagement.
Explore the customer experience and the operational systems behind MIRS, as two parts of one engagement.
What the work includes.
Explore the features, services and deliverables behind the project.
Deliverables
- 01Referral search, filters and imports
- 02Status changes and notifications
- 03User notes and support administration
- 04Community approval and training management
Related capability
Explore this service path
Internal Systems & Dashboards
Give your team one clear place to run operations, review performance, and act on reliable information.
A new project starts with context
Need an operational workspace behind your customer app?
Tell us how the work runs today and where it gets difficult. We’ll discuss the problem, the people involved and a practical next step.
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